Our Waitlist Had 11,000 Names. Two Percent of Them Paid.
A big pre-launch waitlist felt like proof of demand. It turned out to be mostly proof of curiosity.
A big pre-launch waitlist felt like proof of demand. It turned out to be mostly proof of curiosity.
Early revenue felt like validation. In reality, it pulled our roadmap in ten directions and nearly wrecked the company.
I hired a brilliant enterprise sales leader for a company that did not exist yet.
Customer acquisition cost is the metric founders quote most and calculate worst. Four common mistakes, and a cleaner way to do it.
The internet says never ship on Friday. As a solo builder with a day job, Friday evening is often my only chance, so I made it safe.
Paid acquisition feels scalable, but early on it mostly buys you expensive confusion. What actually works for the first hundred.
My first startup job ended with a two-paragraph email and a lot of lessons I only understood later.
Joining a tiny startup is exciting, exhausting, and stranger than any job description suggests.
Cheap pricing brought us the wrong customers, the wrong feedback, and nearly the wrong product.
Our product worked, our team was talented, and we never once had the hard conversation that would have saved the company.